Terms & Conditions

Welcome to www.peacockmalaysia.com for online store. Terms and conditions stated below applies to all visitors and users of www.peacockmalaysia.com. You are bound by these terms and conditions as long as you’re on www.peacockmalaysia.com.

GENERAL

The content of terms and conditions may be change, move or delete at any time. Please note that www.peacockmalaysia.com have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, www.peacockmalaysia.com will take immediate actions against the offender(s).

SITE CONTENTS & COPYRIGHTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by www.peacockmalaysia.com.

COMMENTS & FEEDBACKS 

All comments and feedbacks to www.peacockmalaysia.com will be remain www.peacockmalaysia.com.

User shall agree that there will be no comment(s) submitted to the www.peacockmalaysia.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

PRODUCT INFORMATION 

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

NEWSLETTER

User shall agree that www.peacockmalaysia.com may send newsletter regarding the latest news/products/promotions etc. through email to the user.

INDEMNIFICATION

The user shall agree to defend, indemnify and hold www.peacockmalaysia.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

LINK TO OTHER SITES 

Any access link to third party sites is at your own risk. www.peacockmalaysia.com will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.

INACCURACY INFORMATION 

From time to time, there may be information on www.peacockmalaysia.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Refund Policy”.

TERMINATION

This agreement is effective unless and until either by the customer or www.peacockmalaysia.com. Customer may terminate this agreement at any time. However, www.peacockmalaysia.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

SHIPPING & DELIVERY POLICY

Items in stock: 5-7 working days for Standard Delivery items.
Items that are out of stock: Please email or call us for assistance.

PAYMENTS

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

PROMOTIONS & DISCOUNTS

Promotion codes are redeemed at the end of the ordering process on view cart page. Simply enter your promotion or voucher code, and when you’re finished, move on to the checkout section. Your promotional discount will be factored into your order and will be reflected in your order summary.

MEMBERSHIP

Members can subscribe to only one membership plan, which will expire after one year. Upon expiration, members can choose to continue or discontinue their plan. Member discounts on regular-priced items are visible on the member page and will be applied at checkout.

Please note that member benefits do not apply to sale items, promotions, licensed products, or accessories.

The member discount is unlimited during the membership period, while other perks—such as free bottle/accessory redemptions or engraving services—are available only once. Engraving is limited to specific products, and product redemptions are available only within the provided range.

Additionally, any vouchers and promotional discounts will be activated 24 hours after subscription.

If any product is out of stock, we’ll keep you updated on its restock availability. We apologize in advance for any inconvenience.

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